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Author Topic: Electronic Medical Records  (Read 1081 times) Bookmark and Share
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Steve Verno
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« Reply #8 on: April 23, 2011, 12:49:25 PM »

The insurance company was sued before the statute of limitations ended.  Motion after motion is filed delaying a trial.  After losing motion after motion, the insurance company decides to settle.   The settlement offer sets the dates of service which the insurance company or court will decide will fit within the settlement,  These dates can go back many many years.  They do this knowing the doctor has no records that far back. 

Doctor A keeps excellent records.  Dr B doesnt.  Dr A can go back to the beginning of the settlement date with the records.  Dr B cannot.  Dr A sends his data in. He is eventually paid.  Dr B doesnt send his claim or it is late as he spends time trying to find the data.  The insurance company keeps the money not paid to Dr B. 

The following is from the Healthnet Class Action lawsuit from the Berden Claims website:
http://www.berdonclaims.com/cases/Details.aspx?cid=187#tb_main

You qualify for participation in the Settlement if at least one of the following applies:
 - You are, or were, from April 1, 1997 to August 31, 2004, a subscriber or beneficiary in any large or small employer plan, other than in a New Jersey small employer plan, who received medical services or supplies (including, inter alia, surgery, anesthesia, and the like) from an out-of-network provider and for whom Health Net made reimbursement determinations less than the providers’ actual charge (The McCoy Class);
 
- You are, or were, from July 1, 1995 to August 31, 2004, a subscriber or beneficiary of any New Jersey small employer plan, who received medical services from an out-of-network provider and for whom Health Net made reimbursement determinations less than the providers’ actual charge (The Wachtel Class);
 
- You are, or were, from September 1, 2004 through July 31, 2007, a member in any large or small employer plan insured by Health Net, and subject to ERISA, who received medical services or supplies (including, inter alia, surgery, anesthesia, and the like) from an out-of-network provider and received reimbursement of less than the provider’s billed charge (The Scharfman ERISA Class); or
 
- You are, or were, from September 1, 2004 through July 31, 2007, a member in any large or small employer plan, or any individual and family plan, insured by Health Net, who received medical services or supplies (including, inter alia, surgery, anesthesia, and the like) from an out-of-network provider and received reimbursement of less than the provider’s billed charge that was determined by Health Net, Guardian or a third party vendor applying Health Net’s out-of-network claims practices, including the use of Ingenix data (The Scharfman RICO Class).

1995 was 16 years ago.  How many out of network providers have records that far back? 

Even still 2004 was 7 years ago. 
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« Reply #8 on: April 23, 2011, 12:49:25 PM »

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Danni R.
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« Reply #7 on: April 23, 2011, 10:30:39 AM »

BUT again... what about the statute of limitations? I BET you, Steve, most people are just as confused about this as I am. Most believe you have seven years, and that's it. End of story. I searched "exceptions to statute of limitations" on Google and found a couple good reads. If you asked me, I'd say it IS confusing, and anyone who feels they have any sort of case, or claim, or need to defend themselves should consult with an attorney and specifically ask about it.

http://www.ehow.com/facts_6980341_there-exceptions-statute-limitations_.html
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« Reply #7 on: April 23, 2011, 10:30:39 AM »

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Steve Verno
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« Reply #6 on: April 23, 2011, 06:32:56 AM »

To add.

I received an email from a former doctor.  There was a class action lawsuit against a major insurance company. He wanted me to add him to the class action.  The insurance company is settling.  I had 2 days to get the paperwork into the settlement company. This was on a Friday at 4pm.   This went back 15 years.  The data was on my secure harddrive.  Monday morning, I was at the post office sending the paper documents.  The settlement company refused to accept an electronic file.  The paperwork was sent in on time.  Without this data on my harddrive, this would not have been possible.  Yesterday, the settlement company sent me an email, asking me for the electronic paperwork.  It was sent.  Now we wait for the check to come in.  I get 35% for my work.  It will probably be $2.00 after attorney fees.   


The paper cost me $12 in postage.  The electronic cost $0.... Priceless. 

Moral:  Just because John Doh was seen today and the claim was paid 2 months later, this doesnt mean something cant happen 20 years down the road.  The same goes with insurance companies coming after the doctor for a fraud investigation. 
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« Reply #5 on: April 22, 2011, 11:19:33 PM »

We live in a litigious society. Most American businesses are either involved in litigation now or will be in the next few years. Electronic data in the form of email, "tweets," database records, instant messages and regular Microsoft Office (Word, Excel, Powerpoint) documents all can become part of a legal case. If you can't produce these electronic documents when ordered to by a judge, it can cost your company thousands or even millions of dollars. Consistent and reliable backup procedures can protect your business and reduce risk.
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« Reply #4 on: April 17, 2011, 06:43:29 PM »

Danni

I just bought a 500 Gig portable harddrive for $67.
I has 100% encryption and is accessable only by password and fingerprint scan.

I was able to put all 10 years of patient data, EOBs and correspondance on it with 300 Gig to spare.

Its about 4 inches long, 3 inches wide and 1 inch thick.  Plugs into the USB port of my laptop and netbook. 
I also bought a small netbook off the internet for $250.  Fits into a nice small backback. 
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« Reply #3 on: April 16, 2011, 09:18:18 AM »

I like the idea of having a picture of all the things in a house on a portable drive. That's excellent advice. On the lawsuit after 10 years I was a bit astonished. It might be my misconception of how things work, but I thought because of the statute of limitations after 7 years you  can no longer pursue a law suit. If it is a misunderstanding on my part, then I am willing to bet I am not the only one who has this false belief. On the other hand we always make sure to point out that we are not lawyers, and people must check with their attorneys if they want legal answers, or advice. So true, but we can look into that a little. May be Google it.
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« Reply #2 on: April 15, 2011, 07:47:29 PM »

Thanks

I have a 2 terabyte harddrive.  That cost me $189.  I have all my movies and TV shows on it.  I am able to convert my DVDs to AVIs and put the AVIs on the terabyte drive.  I have the terabyte drive plugged into the bluray player so then when it is on, we can access the terabyte drive.  I can go to the Action movies and they play all day long.  The original DVD is safe from damage.  Its well worth the cost.  On the 2 terabyte drive, my wife scanned all family pictures and important documents such as birth certificates, as well as pictures we took of all articles in the house such as TV, proof sets, furniture, and more.  We can grab the terabyte drive if we have to vacate the home and have a record of everything for insurance purposes. 
Its worth it for a practice to buy an inexpensive terabyte drive to store all its data.  I like scanning with Paperport because it scans an image to a searchable pdf file.  The notes in the patient account helps me find any document on that patient. 

Im using facebook to electronically help those looking for help and using other electronic means to make my job easier.  I can go back 10 years if I get a law firm request and not worry whether I have it.   The doctor who treated a patient 10 years ago and is now sueing, can go back over the records, where if the record was on paper and destroyed after 7 years is in a world of hurt. 
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« Reply #1 on: April 15, 2011, 04:46:30 PM »

Way to go. Those are great tips; and by making the portable backup hard drive work ONLY with your own computer, and by safeguarding it like a hawk--putting it in a safe at the end of the day--you are not only protecting your business data from losses due to computer crashes or virus, but also you are protecting sensitive data (privacy laws).
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« on: April 15, 2011, 12:56:29 PM »

As we move into the 21st Century, doing business via paper is becoming combersum.  Look at your office and see how much space you are wasting storing medical records, EOBs, and correspondance.  It can be mind boggling.  Doing billing today by paper is starting to become old fashion.  

The commercial industry has moved away from paper.  I can pay my electric bill, car insurance, house mortgage and many other bills, except for my medical bills electronically. Some of my commercial bills have an option to sill accept paper bills, but I have no need for them.  

As doctors, we need to bring our practices into the same electronic age.  

Websites:

Put your practice on line so your patients can visit your practice on the grid.  Have their registration, insurance info, HIPAA privacy authorization forms and everything you need the patient to fill out, on line, in a pdf form so the patient can download them and fill them out at home.  Have the ability to send you these forms by email before the visit.  The patient can scan their insurance ID cards and send them to you as well.  Use the website to allow the patient to make their appointments and pay their debts.  Think of how much you can save with postage by letting the patient pay their bill online, make their appointments on line and approve their communication with you via email.  

I know about putting EOBs, and all correspondance in electronic format.  I scanned everythinig, burned them to DVD with a copy of the DVD in a bank safe deposit box.  Ive now moved past DVDs and store everythng on a one terabyte harddrive that cost around $150.00.  You can put alot on a one terabyte harddrive.  The drive is stored in a safe at the end of the day.  It is accessable only on my conputer.  WHen in an electronic storage, you have the informarion as long as you have the electronic storage.  If someone needs an EOB or document, you can send it via email in a protected and passworded file.  You no longer need to know how long you need to keep something.  I still have documnents going back 10 years available to me.  It doesnt take an entire room or banks of file cabinets.  Its all on a hard drive that is about  inches long and 3 inches wide.  It can sit in a desk drawer or in the safe until actually needed.  For the i need paper people, I can print the document.  I scan all my documents using paperport 12 which costs around $100 and using a $40 cannon all in one unit I bought at walmart.  The safe was also bought at walmart for around $100.  

I know an excellent company that provides electronic medical records.  I can give you that info if you message me privately so I dont provide free advertisement for that company.  We, need to grow into the electronic age before we are all left behind.  Yesterday, I sat through a fantastic seminar on social networking given by Jamie Verkamp.  Ive created a Facebook social network for coders and billers.

http://www.facebook.com/#!/home.php?sk=group_193335007376650
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